Super Admin is currently required for onboarding customers, which also grants full product access. This means 10+ engineers in an MSP need Super Admin, with most of the rest needing policy management (the second highest tier). Best practice is least-privilege access.
There should be more granular permissions:
Separate role for user management at MSP level (internal IT owns this, not day-to-day support staff)
Separate role for onboarding new customers (professional services/projects teams shouldn't need full admin)
Separate permissions for mail security vs signature management (different staff, different skillsets)
Granular control over viewing message bodies β currently restricted to Super Admin, but lower-level or custom roles should be able to view message content without full Super Admin access
Ability to hide the Subject field by role β all roles can currently see subjects in analysis/observations message lists, and the recent "access denied" on restricted tenants doesn't prevent seeing subjects
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In Review
Email Security
3 months ago

Steven Richardson
Get notified by email when there are changes.
In Review
Email Security
3 months ago

Steven Richardson
Get notified by email when there are changes.