User-Level Allow and Block Lists

Available in: Both bundles (requires user authentication enabled)

End-User Creation

Prerequisites: User authentication must be enabled in INKY settings found User Reporting - INKY

Process:

1. Find bannered email

2. Select "Report This Email" link (far right under banner) or use the Quick Action Reporting Links - INKY (Safe, Spam, Phish)

3. Sign in if prompted (not necessary if using “Automatically treat the user as authenticated when clicking a quick-action link in a single-recipient message)
   

   

4. Select Spam or Phishing as reporting type (not necessary when using Quick Links)

5. Choose block options: (not necessary when using Quick Links)

   • Sending address

   • Sending domain

   • Both

Admin Management

View user entries:

1. Admin Center > Allow List or Block List

2. Enable "Show only user-specific entries"
   

   

Add user entry:

1. Select Add New Entry

2. Use "For use with email address" field to specify user

3. Complete entry as normal

Edit user entry: Follow normal edit process, change "User's Email address" field if needed

Organization-Level vs Team-Level vs User-Level

Organization-level entries:

• Apply to all child-teams for a given organization

• Managed by organization-level admins only

• Visible when an organization is selected in the team selector

Team-level entries:

• Apply to all users in tenant

• Managed by admins only

• Visible in standard list view

User-level entries:

• Apply to specific user only

• Created by users or admins

• Visible only with "user-specific" filter enabled

Use user entries when: Individual users need exceptions to team policy or have unique trusted contacts.