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Changelog

Follow new updates and improvements to INKY.

INKY API: open beta

New Features

The INKY API is in open beta

Read and manage your INKY estate from your own scripts and systems, with an API key you create in the console.

  • Stable: your teams and billable usage, on /v1.

  • Beta: allow and block lists, VIPs, console admins, reported mail triage, message search, and daily threat statistics, on /beta. Beta endpoints are fully documented but carry no stability promise, so don't build a production integration against them yet.

  • Create a key under Settings > API Keys. You need the Super Admin role on the team or organization the key is for. You choose each key's scope, its permissions per family, and an optional expiry.

  • The beta families need an active Kaseya relationship for your account. Read-only keys for teams and usage work for every account.

  • Documentation for your region, sign in with your INKY console account: docs.inkyphishfence.com (US) and docs.eu.inkyphishfence.com (EU).

  • Learn more: INKY External API (beta)

New

INKY Dashboard v1.10.17

Improvements

Faster page loads

Pages you've opened before in this browser start loading their data sooner.

  • When you reload a page or come back to the dashboard in the same browser, the page starts fetching its own data without waiting for your account details: about 0.8 seconds sooner in our tests.

  • Account details stay on screen as you move between pages for the same team, instead of showing a loader on every visit. This covers Settings > Summary and Usage, Partner Center's Summary, Partner Licenses, PSA Integrations and Usage, and Threat Center.

Contract status on the Usage page

The Usage page (Partner Center > Usage, and Settings > Usage for direct customers) now tells an account with no current contract apart from one whose contract has ended.

Contract and Limits on the Usage page, with Contract End reading No current contract and a No subscription badge
Contract and Limits on the Usage page, with Contract End showing the end date and an Ended badge
  • When there is no live subscription on your account, the Contract End row reads No current contract, with a No subscription badge.

  • It shows a date with an Ended badge only once your last contract term has passed.

  • A new partner account that was set up ahead of its subscription shows an Early access badge beside the days remaining.

  • Learn more: Usage & Billing Dashboard for Partners

Tag suggestions for the message's team

Tag suggestions in Observations come from the team the message belongs to.

  • When you tag a message, the suggestions are the most-used tags on that message's team, not on every team you can see.

  • The bulk tag editor suggests tags from the selected messages' teams.

  • Learn more: Observations

Filter editor layout

The filter editor fits inside its dialog.

The filter editor dialog on the Date filter, with Cancel and Apply at the bottom
  • The dialog no longer scrolls as a whole. Cancel and Apply sit clear of its bottom edge, and long lists of categories, filters and values scroll in their own panes.

  • The funnel button for adding a filter lines up with the filter chips beside it.

Fixes

Outbound rule conditions

The outbound rule editor waits for its condition list, and its early bracket closure help is on the right checkbox.

  • The button that adds a condition waits until the condition options have loaded. If they can't load, it stays disabled and the editor says so, instead of failing when clicked.

  • Only the early bracket closure checkbox shows help about early bracket closure. Before, every checkbox in a condition showed it.

  • Learn more: Outbound Mail Protection

Advanced Block List and Markup settings

Advanced Block List and Markup no longer show another team's data or load forever.

  • Switching teams on the Advanced Block List shows the new team loading, and a late reply for the previous team no longer replaces it.

  • If a team's licensing can't be loaded, Advanced Block List and Markup say so instead of showing a loader that never finishes.

  • Learn more: Advanced Block List

Remediation dry run

A remediation dry run that fails now says why.

  • In Observations, when a remediation dry run failed, the confirmation stayed on Please wait while we search for the selected message... It now shows the reason, with only Cancel to close it.

  • Learn more: Observations

Allow, Block and Graymail lists

Searching and adding entries in the sender lists works as labeled.

  • Search in the Allow and Block lists matches each entry's criteria as the row shows them.

  • Adding a Never Graymail sender opens a dialog titled Add Never Graymail Senders, not Add Allow List Entries. Adding an Always Graymail sender opens Add Always Graymail Senders, not Add Block List Entries.

  • A blocked sender with an apostrophe or ampersand in the graymail list shows as typed.

  • Learn more: Graymail Protection

Error messages in Settings

More pages in Settings and DMARC Monitoring say what went wrong when something fails.

  • Tenant Operations shows the reason groups or group members failed to load, instead of a generic server error.

  • On Settings > Summary, a mailbox list download or team label save that fails shows as an error.

  • On DMARC Monitoring, a failed DMARC record lookup shows as an error, not as information.

  • If Enable Activity Feed or Disable Activity Feed on API Access can't reach the server, a message says so and you can use the button again.

Partner Center bulk import

Teams you import in bulk show up straight away.

  • After a bulk import, Go to Team Setup to complete setup opens Team Setup without reloading the page.

  • The imported teams appear in the team selector as soon as the import finishes.

  • Learn more: Getting Started

Historical Data PDF export

The Export to PDF button (the download icon) on Historical Data shows its progress and says if it fails.

  • The button shows a spinner while the PDF is made, and a second click does nothing.

  • If the export fails, a message says so and the page scrolls normally again.

Encryption portal replies

Formatting and attachments in encryption portal replies work as expected.

  • Justify alignment justifies the text.

  • When you attach several files at once, Attach Files... stays busy until every file has been added.

  • Learn more: Customize Encryption Portal

Signature borders in replies

When a reply to your message arrives with an INKY banner, your INKY email signature quoted in it no longer takes on the banner's color.

  • Before, the reply could show a border or background in the banner color around your signature.

  • This applies to messages you send after this update. Replies to older messages can still show it.

  • Learn more: Email Signatures

ImprovedFixed

INKY Dashboard v1.10.15

New Features

Contract expiration notice for partners

See when your INKY subscription is about to end, in the banner at the top of every dashboard page.

The amber contract expiration banner, with View usage and contract details and Remind me later
  • From 60 days before your Kaseya contract ends, the banner says when your INKY subscription expires. It is blue from 60 days out, amber from 30 days, and red on the end date and after.
  • View usage and contract details opens Partner Center > Usage. Remind me later hides the notice for three days, and stops being offered in the last seven days before the end date.
  • If you manage more than one partner account, the banner shows the contract that ends soonest.
  • Learn more: Product Compliance Banner

Report This Email link on plain-text messages

Choose whether plain-text messages that INKY doesn't upgrade to HTML carry the Report This Email link.

The new Report This Email setting under Message Transformations in Markup Settings
  • A new setting under Message Transformations in Markup settings adds the Report This Email link, as a line of text, to banners on plain-text-only messages that aren't upgraded to HTML. It is off by default.
  • With it off and plain-text upgrading off, the "Always include the Report This Email link" option now says it applies only to messages with HTML content.
  • Plain-text messages stay plain text. INKY no longer adds an HTML part just to hold the link, which some mail clients showed as an attachment.
  • Learn more: Banner Customization

Flemish and Slovenian banner languages

Banners and the Report This Email page can now be shown in Flemish or Slovenian.

  • Dutch (Belgium) / Flemish and Slovenian are in the list under Language Localization in Markup Settings.
  • Dutch banner and page text also has grammar and spelling fixes.
  • Learn more: Banner Customization

Improvements

New INKY updates appear as a card

A new update shows as a small card in the corner of the dashboard instead of opening over your page.

  • When there's an update you haven't seen, a card appears at the bottom right. Click it to read the update.
  • Latest Updates in the account menu still opens every update.

Autotask Ticket Category hint

The Autotask settings now explain how the Ticket Category decides where a ticket lands.

  • Both Ticket Category fields, for user reports and for account takeover, say that Autotask files the ticket using the category's defaults, including its queue and source.
  • Learn more: Autotask Ticketing Integration

Fixes

Contract end date on the Usage page

Partner Center > Usage shows the contract's real end date.

Bracketed Subject in outbound rule summaries

Outbound rules that use the Bracketed Subject condition now read correctly in their summary.

  • The summary read the early-closure checkbox as a match, for example "is Square Brackets [] matches 'false'".
  • It now reads "contains", and adds "and allows early bracket closure" when that option is checked.
  • Learn more: Outbound Mail Protection

Graymail link confirmation

The banner's Graymail link now asks you to confirm what it does.

  • The confirmation said you were reporting the message as Safe, then asked whether to add personal block list entries.
  • It now names the report Graymail and asks you to confirm the personal Graymail entries it adds.
  • Learn more: Graymail Protection

French wording on the Report This Email page

Corrected French text on the Report This Email page.

  • The page asks you to "Choisissez la bonne classification pour ce message", and French (France) labels Safe as "Fiable".
NewImprovedFixed

Earlier updates