MSP Partners are not able to remove the expiration date for advanced block list rules on their own. It is required to open a ticket or reach out in AI chat to have those Expirations removed. This has a negative impact on MSPs managing many customers and results in time wasted for Kaseya and MSP employees.
I would like an option to extend advanced Block List rules indefinitely. As an additional feature, the ability to manage Advanced blocklist rules at the partner level so they can be copied down to the customers would also be ideal.
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In Review
Email Security
6 days ago

Taylor Lee
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In Review
Email Security
6 days ago

Taylor Lee
Get notified by email when there are changes.