Skip to main content

Advanced Block List Expiration

Email Security

MSP Partners are not able to remove the expiration date for advanced block list rules on their own. It is required to open a ticket or reach out in AI chat to have those Expirations removed. This has a negative impact on MSPs managing many customers and results in time wasted for Kaseya and MSP employees.

I would like an option to extend advanced Block List rules indefinitely. As an additional feature, the ability to manage Advanced blocklist rules at the partner level so they can be copied down to the customers would also be ideal.

Thank You

Posted by Taylor Lee ·
Status: Completed2 comments

Log in to comment and vote

Comments2

  • Angie Blackwell

    •

    Oct 14

    •

    Merged request

    •

    2 votes

    Advanced Block List

    Additions are assigned a 30-day expiration. This is not useful at all. When I block an address, I want it blocked forever.

  • Taylor Lee

    •

    Jul 1

    I understand rulesets that include regex are supposedly expensive to make

    permanent, but many of the other advanced rules are not computationally expensive and so I don’t think should have the same restrictions applied to them.