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Automatic Email Delivery for User Reports

Email SecurityReporting
I would like to be able to automatically send user reports to a specific email address. This would be useful for our team to review these reports without having to manually log in to the INKY portal and export them. It would help us stay on top of user-reported threats more efficiently.
Posted by Wes Burgos ·
4 comments

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Comments4

  • Matt Sywulak

    Team•

    Jan 22

    Pinned

    @Wes Burgos, sorry I missed this or maybe misread it initially. But this is possible from

    https://app.inkyphishfence.com/settings/user-reporting under the Custom Reporting Email Notifications.

  • Nick Valcour

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    Sep 9

    •

    Merged request

    •

    1 vote

    Ability to automate sending granular data reports to users

    I am aware of the pre-built reports that have been provided for use, however they don’t provide enough data that we’d like to be able to send.

    We would love to have the ability to automate sending a report to a given email address, which contains all emails that were blocked or otherwise quarantined/ redirected away from their inbox. That way, especially in the early weeks, clients can more easily point out false-positives that need to be whitelisted.

    At the moment, clients need to know that they were supposed to get an email in order for us to investigate it and release from quarantine if it was redirected. This makes it rather hard to whitelist emails that they want, but wouldn’t have expected— for example, bidding opportunities for contracts often get marked as at least suspicious due to the financial aspects, but our clients don’t know that they miss the opportunities as they never see them in the first place.

  • Ahmed Nashwan

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    Sep 9

    •

    Merged request

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    2 votes

    Automated Scheduling and Delivery of Detailed INKY Reports

    INKY currently supports scheduled email delivery of the predefined Analysis Summary Report. However, the more detailed reports available under the Analysis section, including Threat Level, Link Clicks, User Reporting, and Graymail, can only be generated and downloaded manually.

    We would like the ability to schedule these individual reports for automatic generation and delivery by email on a daily, weekly, or monthly basis.

    Ideally, administrators should be able to:

    • Select one or more report types.

    • Select the organizations or customers included in the report.

    • Choose the reporting period.

    • Configure a recurring delivery schedule.

    • Add one or more email recipients.

    • Receive the report as a PDF or CSV attachment.

    • Generate reports through an API or retrieve them through a secure download link.

    As an MSP, we prepare recurring security reports for multiple customers. Automating these detailed reports would reduce manual work, improve reporting consistency, and allow the reports to be integrated into platforms such as Rewst and other MSP automation tools.

    This functionality would be especially valuable for MSPs managing reporting across many customer organizations.

  • Steven Richardson

    •

    Jan 20

    All tools should have capability for automated reporting to be provided to stakeholders that don’t log into the tools.