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Fix INKY Auto-release for Quarantine Emails

Bug ReportIntegrations

Currently, the Quarantine auto-release appears to only release emails from quarantine if they would result in a Neutral banner. This means that emails that are completely save, but have a Sensitive Content banner, which is NOT a danger banner, will not get auto-released from Quarantine. This is resulting in a great many MFA emails getting quarantined and not released by INKY. Please fix this ASAP so that these completely safe emails can be auto-released by INKY.

Posted by Hubert Oliver ·
1 comment

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Comments1

  • Bob Vale

    •

    Aug 21

    The documentation claims that the auto release processes the message though the inky filters, so I would expect the auto release to examine every message within quarantine and if the Inky Delivery rules do not say Quarantine - it should pull the message out and then deliver it accordingly - i.e. move it to Junk/Greymail if appropriate.