Allow Admins to Recategorize User-Reported Emails in the Queue
When reviewing user-reported emails in the queue, we currently have no way to change the category assigned to a report. For example, if a user submits a report as spam, but upon review I determine it is actually a phish (or vice versa), I have no ability to correct that classification before taking action.
The Ask: Add the ability for admins/reviewers to manually recategorize a reported email directly from the queue view — for example, changing a report from "Spam" to "Phish" (or any other available category) prior to or during remediation.
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Comments1
Matt Sywulak
Oct 14
Linked to Reclassify emails based on time-of-click protection results