It would be nice to have a full-featured HTML editor with variables for name, position, etc. Unfortunately, working with the predefined variables is very cumbersome and not creative enoug
Can you please add a Custom HTML Editor for Email Signatures.
Go get a license of Code Two and see how they do it.
Husni Haleed
•
Jul 22
Agree 100% on this feature request. We use Inky Signature now and these are very basic requirements.
As an MSP managing email signatures across multiple client tenants, we’ve found a key gap in INKY's Signature Layout Builder regarding static text and custom fields.
Currently, if a client requires a static sign-off (like "Kind regards,") or a custom text block above/below dynamic fields, there isn’t a clean way to add standalone static text/HTML elements directly within the layout builder UI. Admins are forced to either hack display attributes (like prepending tags to the user’s full name) or rely on complex wrapping workarounds.
Feature Requests:
Custom Static Layout Blocks: Allow admins to drag and drop or insert static text/HTML blocks (e.g., greetings, disclaimers, or notices) anywhere inside the Signature Layout Builder.
HTML Support in Custom Fields: Ensure custom attribute fields support inline HTML tags (such as <br> for line breaks and formatting tags) without auto-stripping or escaping them.
Adding this flexibility directly into the Layout Builder would make customizing tenant templates effortless and save our IT team significant setup time across clients.
Currently, signatures are created using the visual Layout Builder. It would be very useful to have the option to view and edit the complete HTML source code of a signature, similar to CodeTwo.
Ideally, we would also like to be able to import or paste an existing HTML signature template. This would provide more control over custom layouts, spacing and styling, while making it much faster to migrate existing signatures without having to rebuild them manually.
HTML Full Support in Inky Signature to Modify fields
Tony Houlihan
•
Aug 29
We have the same problem, Inky did have the ability to create using HTML but have, without warning, taken it way. Please see their response to a recent support case we logged after it screwed up some customers signatures:
Hello Mark,
Thank you for providing your screenshots as well as information regarding how this was previously working in your tenancy.
After looking into this with our internal teams, we noticed that HTML was used in the disclaimer to customize your signatures. While some basic HTML may have worked previously, using HTML in Email Signatures was never officially supported in Inky. The good news is that with our latest updates, you now have more personalization options right in the user interface—so you can easily design your email signatures just the way you want, without needing to use HTML.
For more information into the styling and formatting of email signatures, feel free to reference this article.
If the use of HTML is something that you would like moving forward with your use of email signatures in INKY, we recommend leaving this as an idea on the feedback page below. If enough of our partners are looking for this, this could potentially be picked up into the backlog and pushed for.
This is causing us real issues after we had already setup customers signatures and had go lives planned for more also after doing considerable work on them. This was taken away without warning or any update to their knowledge articles, it was not discussed with us during onboarding either during which we discussed using HTML!!!!
Matt Sywulak
Team•
Sep 3
You can still post HTML into the disclaimer text box. The updates haven’t changed that - I just validated that now.
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Comments6
Shane Lamotte
Oct 14
•Merged request
•6 votes
HTML Editor for Signatures
Can you please add a Custom HTML Editor for Email Signatures.
Go get a license of Code Two and see how they do it.
Husni Haleed
Jul 22
Agree 100% on this feature request. We use Inky Signature now and these are very basic requirements.
As an MSP managing email signatures across multiple client tenants, we’ve found a key gap in INKY's Signature Layout Builder regarding static text and custom fields.
Currently, if a client requires a static sign-off (like "Kind regards,") or a custom text block above/below dynamic fields, there isn’t a clean way to add standalone static text/HTML elements directly within the layout builder UI. Admins are forced to either hack display attributes (like prepending tags to the user’s full name) or rely on complex wrapping workarounds.
Feature Requests:
Custom Static Layout Blocks: Allow admins to drag and drop or insert static text/HTML blocks (e.g., greetings, disclaimers, or notices) anywhere inside the Signature Layout Builder.
HTML Support in Custom Fields: Ensure custom attribute fields support inline HTML tags (such as
<br>for line breaks and formatting tags) without auto-stripping or escaping them.Adding this flexibility directly into the Layout Builder would make customizing tenant templates effortless and save our IT team significant setup time across clients.
Sanyukta Koli
Sep 9
•Merged request
•2 votes
HTML Source Editor for INKY Email Signatures
Currently, signatures are created using the visual Layout Builder. It would be very useful to have the option to view and edit the complete HTML source code of a signature, similar to CodeTwo.
Ideally, we would also like to be able to import or paste an existing HTML signature template. This would provide more control over custom layouts, spacing and styling, while making it much faster to migrate existing signatures without having to rebuild them manually.
Husni Haleed
Oct 14
•Merged request
•1 vote
HTML Full Support in Inky Signature to Modify fields
Tony Houlihan
Aug 29
We have the same problem, Inky did have the ability to create using HTML but have, without warning, taken it way. Please see their response to a recent support case we logged after it screwed up some customers signatures:
Hello Mark,
Thank you for providing your screenshots as well as information regarding how this was previously working in your tenancy.
After looking into this with our internal teams, we noticed that HTML was used in the disclaimer to customize your signatures. While some basic HTML may have worked previously, using HTML in Email Signatures was never officially supported in Inky. The good news is that with our latest updates, you now have more personalization options right in the user interface—so you can easily design your email signatures just the way you want, without needing to use HTML.
For more information into the styling and formatting of email signatures, feel free to reference this article.
If the use of HTML is something that you would like moving forward with your use of email signatures in INKY, we recommend leaving this as an idea on the feedback page below. If enough of our partners are looking for this, this could potentially be picked up into the backlog and pushed for.
This is causing us real issues after we had already setup customers signatures and had go lives planned for more also after doing considerable work on them. This was taken away without warning or any update to their knowledge articles, it was not discussed with us during onboarding either during which we discussed using HTML!!!!
Matt Sywulak
Sep 3
You can still post HTML into the disclaimer text box. The updates haven’t changed that - I just validated that now.